FAQ

1. What is GOLD FILLED?

Gold-filled components contain 100 times more real gold than gold-plated components and are very durable and tarnish resistant. 14k gold is bonded to brass, which will not flake or rub off during wear.  It is considered a lifetime metal and a quality alternative to solid gold.

  

2. Does your jewelry have a nickel?

No, our pieces are handmade with gold-filled, sterling silver or solid gold metals, does not have nickel, and are hypoallergenic, meaning that anyone with metal allergies can wear them!  

  

3. Can I shower with my jewelry?

Yes!! Gold filled and sterling silver jewelry can withstand normal wear and tear from showering and sleeping in it, 

Pro tip: Use a polishing cloth to keep it clean. Which we include with every order :)

  

4.  Do you include an invoice in the package?

Since so many of our orders are gifts, we do not include invoices in the packages. If you would like an invoice please leave us a comment in your checkout letting.

 

5. Jewelry shipped in a gift box?

 Yes. All jewelry is shipping in individual gift boxes.

 

6. Can I include a personalized gift message with my purchase?

Yes. Please request this before completing your order. 

 

7. How do I use a Coupon Code?

Once you are on the cart page, you will see a text box next to a button that says “Discount  Code”. Enter your code into that box and hit enter. You will see it reflected in your total. If for some reason the code did not work, please leave us a comment during checkout with the code and we will refund it back to you.

 

8. What if my piece of jewelry breaks?

We use only the highest quality materials and craftsmanship so if treated well your new jewelry should last you a long time. However, if your jewelry is damaged, breaks, please Contact Us for repair. This has a fee if end your warranty.

 

9. Do you offer additional discounts in wholesale?

Yes. We offer additional discounts on 20 items or more. Please Contact Us for special coupon codes.

 

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